SHIPPING & RETURNS
🚚 Shipping
At Viura Fragrance, we make sure your order reaches you quickly and smoothly.
• Cairo & Giza: Delivery within 24–48 hours
• Other Governorates: Delivery within 2–4 business days
• Shipping Fees:
Calculated at checkout based on your location
• Order Confirmation:
Our team will contact you to confirm your order before shipping
✨ Fast delivery. Smooth experience. Always.
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🔄 Returns & Exchanges
Your satisfaction is our priority.
• You can request a return or exchange within 3 days of receiving your order
• Items must be unused and in original packaging
Eligible cases:
• Damaged product
• Wrong item received
Important notes:
• In case of defective product → we cover all shipping costs
• In case of return without issue → shipping fees will be deducted
✨ Simple. Clear. Hassle-free.
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Our team is always here for you 🤍
Contact us via:
• WhatsApp
• Instagram
